and that very significant statement was lost on air traffic control. >> at 9:22, the flight is finally cleared to land. but with an extremely low cloud ceiling above jfk, and strong wind sheer, the pilot misses the attempt. the plane is again diverted from the airport. >> nowhere did the first officer ever use the word emergency. if that word had been used, they would have given them immediate priority to get them on the ground. >> climb, maintain 3,000. >> negative, sir. we just -- we're okay at 3,000. >> at 9:34 p.m. the flight runs out of fuel, engines flame out. this passenger remembers that horrible silence. >> the lack of noise, it is horrendous impression. you have the wind against the