after the department of defense, the next largest department is the one supposed to take care of returning soldiers, the department of veterans affairs. commonly referred to as the v.a. it's even bigger than it used to be. the v.a. added more than 4,000 new workers since 2008. they've spent $537 million on a new computer system. one they never even had before the last secretary took over in 2009. let me say that again slowly. the year 2009. they got a computer system. in other words, the v.a. simply didn't have a computer system for dealing with the veterans' claims until then. now that they do, everything is working great, right? well, according to the march 11th report in the center for investigative reporting, not only are claims still on paper, but the backlog of claims increased during the current administration.