move in without drawing fire. >> we wanted to get suzanne out, but i did not want to have another person sacrifice their life to get her out. >> sergeant christopher clark who also knows the injured deputy well is at the scene. >> it's almost a sense of panic. it's a friend of yours. someone you've worked side by side with. >> the shooter's girlfriend arrives and tries to persuade the gunman to give up. >> she called him. had a nickname. bubby, come out, come out. >> bubby, i love you. >> but her pleas go unanswered. >> he never responded. his only response was with his shotgun. >> he opens fire and an intense gun battle erupts. the exchange of fire from only a few yards apart is up close and personal. >> patrolman jeremy blum is hit in the arm.