you can either come directly to the sheriff's office on sunnybrook boulevard, our call our non-emergency at 503-655-8011. i understand there are probably many people concerned about family friends and loved ones. be patient because the number of people that are here have overwhelmed the cell phone system. so it's difficult to call even if they have a signal. additionally, there are many people inside the mall who don't have access to a signal. as we get to the folks, we will escort them out and make sure they're okay and get them in touch with you. if they're not released directly from the mall, meaning we release them to their car and they leave, we will transport them to the clack mace county sheriff's office and you can contact us and we'll put you in touch with your loved ones there. >> can you talk about the gun? >> i can't talk specifics about the gun. but if you want to follow this incident, you can also follow us on our twitter feet which is @clackcosheriff. it's training a as #clackamasshooting and follow it on wr ww.flashalert.net.