hi there, everyone. i'm j.j. ramberg and welcome to "your business" where we give you tips and advice to help the business grow. teenagers are the lowest paid and the most inexperienced of the staff, but your business may rely on them, because their attitude and how they treat customers may make or break your business and so we went to a concession park owner on advice of how to get the most from your teenaged workers. ♪ summer is means fun >> back in my day, i had been on work on time, and been in uniform. >> 56-year-old ken whiting sounds old school to you, that is because he is. >> and if i didn't, i would have been fired back in my day. >> i remember as a young kid having that automatic respect for a super visor. >> and jeff whiting is old