walk up in the yard, i don't know where i'm going to go. so he's definitely going to find me. he came here to kill everybody and himself. he was on a death mission. next, he walks into the office and shoots the secretary in the elbow. now two employees shot. [ screaming ] >> i'm praying god protects us all, that nobody gets killed. i said, lord, you've got to protect us. >> officer william vidala arrived at the scene just as he is exiting the building. he thinks he's responding to a complaint about an irate customer. he has no idea that customer has shot two people. >> when i showed up, i seen a white individual coming out from the business with two guns. one was an ak-47, the other was a handgun. i immediately drew my weapon. i told him numerous times to drop his weapons. he ignored me. i approached him with my gun drawn. he started to lean into the back of his vehicle. i pulled him out of his vehicle.