to civilian neighborhood watch volunteers. it's observe, report, but don't take direct action. but because of his common sense, professionalism, or because he was trained to do so, this 911 operator, knowing he was confronting a situation, admonished this guy, "don't take action, it's not necessary." the fact that he ignored that would be use flt in analyzing whether or not this person was acting in self defense, or instead, put himself in harms way or the potential of it. >> let's bring in corrine brown. she was a leading voice asking for the justice department to investigate. >> hello. >> we're talking with zach carter, and the family just left, but you have been very vocal and addiment and helped to