experience, especially for first-time offenders. during intake we have hundreds of inmates coming through. you could have a murderer next to a guy who is in for shoplifting. on our first day of filming "extended stay" inside orange county jail in california, we covered the trauma of a young man's first day in jail. >> i'm in the orange county jail. i'm like in a room with no windows, no nothing. nobody -- i don't know what's going on. i don't know. >> when we met 20-year-old richard ruiz, he had already completed the booking process and his first court arraignment and was now engaged in another jailhouse ritual, the first call home. >> so i'm just sitting in a room. i don't know if it's light or daylight. i lose track of time. i get woken up by all of the slamming doors and stuff. like i don't know what's going on in here. i skip all meals because i don't