the chat log, is kind of talking me through it and kind of giving me the background of who this guy is. normally i have more time to go through this. but this all happened pretty quickly. so she's whispering and i'm taking notes, i'm going through the thing and highlighting the pertinent portions of the transcript, getting ready because this guy's coming to the door. >> hey. come on in. i just cut my toe when i ran out there because there's rock on the ground. i'm just going to put a band-aid on it. okay? >> where are you at? >> i'm going to look for a band-aid so i don't bleed on the rug. >> oh, okay. >> why don't you hang out, have a seat at the bar for me. will you? >> keep your hands out of your pockets. come on, just go over here and have a seat, please. no, no, sir. right here, please. what's going on? why don't you tell me to get things started? tell me what was happening. >> i don't know. >> you don't know? >> i do. i'm sorry.