neighbor boy. >> he was in his pajamas and he said, mr. randy, we need your help. >> howes asked the boy, what are you saying? that's when he heard the unforgettable phrase. >> he said, mr. randy, the crossbow. and ken came to the door, and i would say melting down, just very upset. just saying, i need help, i need help. >> ken creamer led his neighbor through the house and into the two-car garage. >> and there's anna laying at the end of the treadmill with her hands up under her head with an arrow stuck straight in her back. >> dead. had to be. but only just, said howes. the body was still pink. >> kind of like, whoa. >> but now what happened next would be central. the military man, his eyes, his memory, this is what he says he saw. >> the first thing i did was scan the garage for the crossbow. i looked real quick and it was sitting on the box on top of this blue wrapping paper on the far side of the refrigerator.