>> juanita's sister, jeannette, had the same suspicions. you hear your sister's dead and your first thought is? >> he did it. when i heard cliff, i could understand car accident or something. but i said what happened? and mom told me. she fell from a cliff. her and tom were there. and just instantly i knew. >> that make sense? >> i don't know. >> jeannette and her parents both openly admit they never much cared for tom. juanita loved him, and so they tried to as well. but tom made that difficult. you never saw him be physically abusive to her? >> no. emotionally all the time. >> verbally abusive? >> oh, yeah. >> like what? >> oh, get your head out your ass, you're so stupid. anything she did it was never right. >> and he would say get your head out of your, in your presence? >> yes. >> to your daughter? >> yes. >> how did you keep from knocking him flat? >> well, it was a struggle.