strategy is not based on iowa. it's new hampshire. so there's also the need to be careful to preserve the new hampshire folks appreciate the serious conversation. they don't like all of the media circus and the donald trumpisms. >> we shall see how it all cracks out. karen, j.p., great to see you both. thank you. some developing news to report on a different front. american airlines firing back at alec baldwin for what it calls rude and offensive behavior on a recent flight out of los angeles. yesterday baldwin mocked the airline on twitter saying he was unjustly kicked off the flight for playing words with friends on his ipad. it's a computer game. but the airlines says it was anything but a misunderstanding. nbc's jeff rossen is in the studio with the latest on this one. jeff, we've got new details, huh? >> you're addicted to this game, too. >> we play it at home. >> and you've nearly been kicked off flights for this game. >> no, i'm a good boy. >> alec baldwin was on this flight, flight 4 yesterday, on american airlines from l.a.x. to