certainly having a negative impact in the markets today. >> as you say, italy, a much, much different and much, much bigger animal than greece. i have to ask you about this netflix story. shares down 7% in yesterday's session. the company's customers are in an uproar. what's going on? >> reporter: they really are. what's happened at netflix is they have announced they are splitting the company into two portions. the dvd part of the business, which is moving to a new entity called qwikster. the streaming part of the business is remaining with netflix. customers are saying this has been handled very poorly. the announcements were handled poorly. the complaints are really flooding in. it's had a negative impact on the stock. that's really just adding to the woes of this share. back in july, they announced price hikes.