and for that failure, i would ask once all the facts are out for your understanding and for your forgiveness. >> it was the first acknowledgment that our government had failed. that was what made the apology important to me. >> i was struck by his apology. not because he was apologizing but because it was the first time i'd ever heard anyone apologize or take responsibility for what happened. >> someone had finally just admitted that they made a mistake, said they were sorry. you know, we-minute dri hadn't before.