green. >> sarah, what are the most surprising things, feedback when people take the energy austin daye it? what are the biggest surprises that people take away from that? >> well, they're surprised that they have been sitting there with their air conditioner turned, maybe, four degrees too cool and that they could get along perfectly well with changing the thermostat a couple of degrees one way or the other depending on the weather and save a whole bunch of money. another big surprise is people find that the windows are leaking or that if they just planted a shrub near a window for the hot weather or pull down the shades they could reduce their energy bills enormously. so at lot of it is just common sense, just thinking. >> the other part that surprises me and i catch myself to be good about this is taking the vampire appliances out of the wall. when you talk about the phone cord or the blender or the toaster that's plugged in, i