should not go public about his future plans at this time. >> the fact they have done it in this way is a massive slap in the face for the royal family. >> reporter: but today a friend of prince harry defending the couple. >> harry will always serve the queen and now it's time for him to serve archie and meghan. >> reporter: even in their engagement interview, the two acknowledged the pressures of royal life. >> i did not have any understanding of just what it would be like. >> i tried to warn you as much as possible. >> reporter: ever since that fairy tale wedding, tensions have been building behind the scenes last year, a royal official telling nbc news meghan was often in tears tonight on harry and meghan's website they laid out what they want, to remain loya patrons of charities, take a new approach with the media and keep their home in windsor. there's also the issue of security. who's paying for it? the royal family was blamed after princess diana's fatal crash for not providing her with royal protection officers