>> toddlers that have a tantrum i see a lot of moms literally -- i see fear in their body language, in their face. and kids are clever. they know, gosh, if i throw a tantrum right now, then my mom's going to give me exactly what i want. so that's what they do. >> reporter: emma says we allow bad behavior because we've lowered our expectations. >> i feel that children are capable of so much more than we expect of them today. >> reporter: and that ipad that keeps your kids so quiet in a restaurant, she says it's a shortcut parents shouldn't be taking. so, what do they do then? >> well, you have to show them how to behave. and if they don't on that first instance, you say, we're leaving. you're done with dinner and we're leaving the restaurant because you're not going to ruin it for everyone in the restaurant, and you leave. >> reporter: and worst, we've lost the village. these days parents don't want to get involved in another family's troubles, leaving us without support. but this mom welcomed the help. >> i'm always looking for better ways to parent. having someone here to observe and, you know, kind of guide us and point us in the right