quote off the boat and came to us and said who can we call? we can't get ahold of the police they are i don't know. so we saw fema and we also saw the national guard come in and rescue some of those people. but, eventually, they are just kind of left in the street. i havas some people would be. their cell phones are wet. they don't know who to turn to. that's the number fema has provided to us. ainsley: how are they charging their cell phones? >> >> most people aren't. we had elderly couple yesterday rescued from the neighborhood. both of their phones were gone. they said we spent the entire day carrying boxes and furniture from our first floor to our second floor. we could hardly move our backs are so sore. we lost both of our cell phones in the water. many of the teams here your cell phones are going in and out. and stagging out in the rain hours on end. they can't handle the moisture and wetness. that elderly couple did not have family nearby. they had no means. they were sitting in their