>> thank you. brian: straight ahead. if v.a. hospitals are a problem, and they seem bad enough, how now vets can have to start have to paying bills -- if you think the v.a. is a problem, now the vets have got to start paying their own bills. they call themselves the p brian, i just need to know if the customer app will be live monday. can we at least analyze customer traffic? can we push the offer online? brian, i just had a quick question. brian? brian...