once every nine months. >> that's right. >> how is that possible? >> well, and he dot make it clear, he praises the doctors and nurses at the v.a. who are trying to do their job so well. but he said the bureaucratic system there leaves him unable to get the appointments that he needs and all the paperwork. how many stories have we told here right here on this program about the bureaucracy there and how it's trying to run through a cement wall, trying to get the care that these veterans so deserve. five times for this nation, lost his brothers in war, comes back is experiencing post traumatic stress, and he's saying look the doctors and nurses want to help me. the system isn't letting them. >> i think this is the best quote that tells you how desperate he is. he said i need to talk to someone outside of my wife because i cannot expect her to take more upon herself than she already has. so, this is unbelievable. and i'm wondering how many other army family members, whether you're -- whether it's extended or direct, that have a similar