you know, raised all of these questions. >> well, the evolution of how to eaten a question about the email scandal for hillary clinton. this as we saw earlier this week from the "new york times." a suggestion from sources in the campaign that she was going to work on her spontaneity and they are going to try to be not as cautious, more emotion and also no more flip jokes about the private email. then the "new york times" did a story today. in an august 26th news conference, mrs. clinton said she understood why people had questions about the email arrangement. last week mrs. clinton's aide showed a video of that news conference to a new hampshire focus group of democrats. they wanted to hear more from mrs. clinton about the issue. the focus group said the email issue was drowning out nearly everything else that mrs. clinton was hoping to communicate to voters. something mrs. clinton and her husband have complained about to friends. he we are back with the panel. steve, the focus group has obviously told her she needed to say she was sorry. >> right. this explains the shift from