he noticed that each of the four items he ordered from takeout from szechwan garden is more than listed on the website. after e-mailing the family-run joint he was told the web prices were outdated and that they would ray fund him the $4 with their apologies. but that was not good enough for ben who wrote back, quote, under massachusetts law it turns out to be a serious violation to advertise one price and then charge another price. i suggest you refund me three times the amount of the overcharge. he continued to harass the restaurant with other stupid e-mails, but after a flood of bad publicity he apologized writing, it is clear i was out of line. i aspire to act with respect and humility in dealing with others no matter what the situation. clearly i failed to do so. so what it like to do have the entire internet against you?