to have items taken care of. >> it certainly does. that was more of the town hall meeting in arizona designed to let veterans and families talk about concerns over this scandal. people were so upset it was scheduled for an hour, it ran four times that long. supporters who have firsthand experience with the va. thank you for being here. >> thank you. >> that story waiting two months after beiing diagnosed, unfortunately, some of you had experiences. you're the captain of the u.s. air force reserves, had a back injury in the navy. tell us about your experience in the minneapolis va. >> absolutely, thank you for having us. injured over 20 years ago in the navy. got out, never thought i would be back in. i went back into the air force after 9/11. after the last 11 years, the back has gotten worse where in the last two years, it's to the point where i need additional help. i filed my claim toward the