"mad as hell" segment tonight. here to help us is heather. all right, heather. you know the drill by now. letter one from helen payne in kanss texas. while attending a funeral, a woman answered the phone and chatted throughout the service. i strongly resent the intrusion into my life. it happens all the time. >> can you think of a more inappropriate place to use a cell phone? >> no. >> i saw it during a wedding ceremony and i thought that was bad. this is really unbelievable. >> a funeral. >> yeah. >> what's being done to curtail the public cell phone stuff? >> not a whole lot. in new york city, there's a little thing done and if someone's caught with a cell phone in the library, broadway show, they're fined $50. how do you enforce that? >> write them a ticket if the cop does it. you can't use the cell phone in new york state driving.