heather knows why i haven't put her on. you get a lot of mail. >> i get a lot of mail. 7,000 letters a week. >> if not more. >> that doesn't count the mad as hell letters. >> yeah. >> nothing personal dina. it's like you have got to get our attention in the first line. >> bill, you go through these letters personally. >> not all of them, no. we have a brilliant staff. and they funnel ones to me -- and then i pick them. next letter from richard heinz who lives in new jersey: the third commandment says you shall not take the name of the lord your god in vain, all forms of profanity are condemned in scripture. mad as a hornet? are you kidding me in this isn't nickelodeon. finally, here is the last letter, judith bellinger]