cheap tore spring for the other two, and then -- in this position. >> and don't vent online. geez. what we're trying to tell our young people. seriously. i have to do this. you have to be careful what you say. it's going to come back to bite you, if you don't try to be tactful. >> on the other side of it, twitter has equalized the individual versus the company. say if you're a person with a lot of followers, a company usually has a spokesperson who doesn't understand their company very well. could be a food -- say sara lee and they write, my pies are the best and then some comedian with 20, 30,000 followers, you gave me diarrhea. that's going to -- equate -- all of a sudden the guy and the company are the same. time warner cable. time warner cable. never once, terrible with me, until i went on twit around said, i can't watch anything. thank you, time warner cable. immediately, a call. >> there's a difference between saying a company sucks and saying this person success. >> yeah. >> the person who works for the company suck. that's the difference.