health and human services secretary kathleen seb beal why yous has been invited to ascend. how much did the administration know of the possibility of these problems. they say americans deserve answers. >> at the least they were confused. this should all be delayed as a result of these horrendous developments. i hope that the white house will reconsider. >> the white house respond saying folks just need to be patient. >> people have been working 24/7, around the clock to resolve them and make consumer experience better. >> nobody is more insistent that that work be done and experience be improved than the president. >> long wait times and flaws. upgraded attempts have accidentally deleted names and pass words. one senior official saying these call agents were flag the