jenna: how would we navigate that as individuals, tr? according to his friends, many in texas, they didn't have an inclination that he would have the capacity to carry out this sort of crime so whenever these sort of situations arise, we ask ourselves those questions. you know, what would we do in that situation? how would we even talk to? someone said that they were experiencing anger management issues or heard voices in their head. what should we do? >> well, it always comes down to balancing privacy with public safety and i think we med to really start taking a hard look at people we see around us displaying these types of symptoms and maybe they need to be brought to the public's attention. we want to protect our civil rights but we also have to protect public safety so people need to speak up, including mental health clinicians when they feel that people will be a threat around them. jenna: it will be interesting to hear if any doctors were