passengers. i also want to being a knowledge the tremendous -- to acknowledge the tremendous city response that was given not just by the first responders. in addition to their effort, there were korean and chinese interpreters that were dispatched from the city and from various volunteer groups in the community to come to the airport and make sure that translation was provided. our department of public health sent grief counselors in to assist with all the different families and friends that were here. we had paramedics that rode with the injured passengers as they we want on buses -- as they went on buses to the hospitals throughout the bay area. of course, as i said earlier, there were over nine bay area hospitals that attended to injured victims. united airlines which is asiana's star alliance partner, also dispatched their own