to 3.50 a goods. are we getting used to change fees? is that -- excessive baggage fees, paying to go to the restroom? >> well, i mean, the restroom has actually been buzzed about, but i think we are basically just more accustomed to the fact when we buy our airline ticket, maybe what we're paying for is a middle seat. if i actually want better real estate on that plane, that aisle seat, the exit road, it's going to cost me a little more. airs have gotten competitive there. they can charge 180 for a one-way flight to get the better flight. others are charging closer to ten or 20 but it's about consumers wrapping their head around the fact this is just a new reality. >> talk to us. we have a couple i want to get to. the baggage fees. what's the best way to avoid these problems, the carry-on stuff, too? >> the carry-on is a new one for 2013. a couple of airlines now, three,