you said you were going to cut red tape. it hasn't been cut for the middle class. i told him about fema giving us the run around. i told him about bank of america that doesn't want to hold -- they want to us keep paying our mortgage. >> what did he say? >> he says, well, there is not much he can too with the banks, but he can do with fema. fema works for him. so then he gave me two of his aides. >> alternately what happened? >> we're still in the same position. >> are you at your house right now? >> we are back in the house with no electric, no gas, no water. >> how are you surviving? >> my neighbor was nice enough to lend us a generator, so we run electric heat at night. >> they're not doing it here. a lot of the people that lost their homes would live in the trailers. they clap. they applaud when we ask that question. so survey must say that