out or anything like that, you know? i mean, that's something that stuck in my mind, too. >> reporter: just minutes after hassan opened fire, two civilian police officers working on post sarge sants kimberly nunly and mark todd respond, they saw major hassan, firing outside the srp buildings. nunly, who fired the first shot, was three times before hassan was taken down. hassan's massacre left 13 dead and 43 wounded. all of fort hood, the size of 32 football fields, serving more than 45,000 soldiers was on lockdown. straton and panning were taken away for emergency care. >> i called my father. he didn't pick up. >> when i listened to his