>> profit makes you try harder. >> makes you work very hard. we have to do well. >> that also means getting passengers through security quickly. wait times here are shorter because they move screeners around. >> we have moved from each point with two lanes. >> i if we show red there we know we are short staffed some where. we start to back up here a little bit we find out how many people we can send to help them. >> we are good. we will make the changes. >> the director of this airport wishes her screening company tried as hard to keep lines moving. >> we get a high number of visitors in the summer. >> of course, she does. her airport is right next to montana's glacier national park. people go to the park in summer time. traffic triples but the tsa doesn't respond to that. >> the screening levels remain constant year round. same number in the summer as in the winter. >> because of that and the delays it creates and passenger complaints about rude screeners, cindy wanted to switch to a private screening