building. it was the pan am persona. the airline of the sky gods. >> and it's a little sad for me to talk about this today because i flew yesterday, i was flying home from christmas, and you are lucky if you get a bag of pretzels, much less a nice flight attendant these days. i know not every one of them is rude but some are these days. we used to dress up to fly and now you are wearing like sweat pants because you might be in the airport for hours. it has changed so much. to hear you talk about this, i wish we could go back to those days. what, in your opinion, has changed? >> class and good taste. in the '60s pan am passengers on international flights wore business suits typically and ties and designer dresses. they were presented with a menu from axioms from paris. they were served champagne and