at the world trade center, who died trying to save others. it was given to me by his mom arlene as a proud memorial to her son. it's my reminder of a life that ended and a task that does not end. >> and here is the thing that the president did not mention about george, he he was off that day. he didn't have to come in that day, but he did that day. and like so many other heroes trying to rescue folks running away from those collapsing buildings, he died that day. his mom arlene is here and we're very, very honored to have you, arlene. >> thank you. >> neil: every time i hear this story, i'm amazed. did your son call you up and say, mom, i'm going in or did you find out later. >> no, i was having my car repaired and i saw it on the tv and when i got home, my daughter called up, she was out in colorado and said, what's going on in new york, where is george?