i have made my share of mistakes. i have lived in many countries, employed thousands of honest and hard-working journalists. i own nearly 200 newspapers of very different sizes and followed countless stories about people and families around the world. at no time do i remember being as sickened as when i heard what the dowler family had to endure, which i think was last monday week. nor do i recall being as angry as when i was told that the "news of the world" could have compounded their distress. i want to thank the dowlers for graciously giving me the opportunity to apologize in person. i would like all the victims of phone hacking to know how completely and deeply sorry i am. apologizing cannot take back