it is one thing to actually use the queen's english. i never understood this -- they make this weird noise. is that some sort of code i am not aware of? >> i don't know. it frightens me. >> most men do this in midtown because they will never see the woman again. from cat calling jerks to phones that don't work. the wall street journal, a real newspaper, spoke to some apple employees and found out they are trained to be monsters. employees are told to say the phrase as it turns out instead of the word unfortunately so as to sound less negative when they are unable to solve a technical problem. and of course they should be shot for this. during their weeknd long training they have to watch this on a loop.