internet service providers from favoring any one site over any other site. so, for example, a blog about grandma's recipes is treated no differently than google. the rules also include some protections for providers. for instance, allowing them to manage traffic and avoid slow downs as long as the companies are open about their policies. supporters say this will help the internet keep it open and keep it fair. but the critics say the fcc just created a fix for a problem that doesn't exist. shannon bream is live in washington. you know, shannon the interwebs were slow today because everybody is shopping. why did the fcc step in to regulate it? >> that was the question of the day. when they were pressed for example of consumers who actually had any problems. hard time accessing information on the internet. supporters of the new rules didn't have much to offer. still julian general jen knowkowski has obligation to