malfunctioning. the data nhtsa is gathering indicates in cases where it can't be explained by what toyota says is the problem, it's likely driver error. >> neil: the bottom line, folks, you've been presented with one stream of data against toyota that paints toyota as the loan culprit. if that's not the case, that it's not exclusively toyota and that's kept from folks, that's a big deal. the next guest says such a big deal, it could be a gross abuse of power to prop up a company that the government owns. a lot we don't know but this does not look good for those trial to vilify toyota. what do you make of this? >> well, initially i agree there are issues with toyota. they're not 100% scot-free and there are issues in every manufacturer. we're wear of that. but what we don't like is when we get false stories sent to