to potable water, adequate food, they would have had hygienic toilets, and, toilet service and temperature control and ac to medication and they -- access to medication and the coveted ability to get off of the plane, after three hours. there is no excuse for this kind of event, continuing to happen, my family was nine hours and 17 minutes on the tarmac in and almost identical situation in austin, texas three years ago and we have been fighting every day for the law and it is about time. bill: they were saying that they offered you 8 almonds or 4 to 5 pringles and had no food or water on the plenty and virgin is aggressive on the pr end of this and really reached out to the passengers, and kind of a model, a little bit, on the -- this is part of what they say, terrible weather conditions, that night and quickly changing forecasts from air traffic control, and had to make difficult decisions whether to continue or cancel, regardless we agree that we needed to have done a better job, and -- in