after she got an e-mail from someone claiming to be one of the company's top german executives. human factor is the weakest link however we see that. cyber crime a crime online is becoming more sophisticated more organized criminals use techniques social engineering techniques in order to persuade people to open up an email or provide personal information. so i think that blaming users is really not going to solve the problem. what are these social engineering techniques and why do they work so well. a computer is only as secure as the person who operates it social engineers take