a city worker escaping from the building and who could be the suspect. so there were a lot of different things that were happening mu i simultaneously, unlike when you see something like this in a choreographed tv or movie special, this is a very different environment. you cannot replicate the intensity of an environment such as this. >> do you think people in the community will come to this. this is a public building, do you anticipate the public being scared in the coming days and weeks? >> our job is to provide public safety to our residents, our visitors, our businesses, and we will ensure that they feel safe. as you heard, we can't answer a lot of these questions because the investigation continues. we're still inside the first 24 hours. i can't speak enough about the courage that police and