>> i had a lot of pain for many years in my neck. giving me a lot of headaches. they did mris, x-rays. they said there's nothing wrong except you've had this really bad posture for many years and perhaps you might want to see some physical therapies. >> gently try to turn to your right. >> manual therapy is used by physical therapists to assess and treat pain, lack of mobility, flexibility. we're looking at what is driving somebody's pain. we do that through our hands. we'll feel for restrictions of tissues and joints. testing is involved to know that manual therapy is appropriate for that patient. we'll use different soft tissue techniques to improve glide and mobility at joints. >> when she came in, she had a forward head posture which so many of us have with computerses these days. if she doesn't move here she's going to take the slack here. very tight neck muscles.