there are child care issues and you don't see it as a protest, a sick-out protest. you are saying your colleagues are making real life choices. >> yes. if people were able to make money they can come to work. they want to work. it's just the fact they don't have the financial assets and needs to get to work. >> the workload has not changed. you have the same amount of passengers that you have to screen but you are doing it with fewer tsa screeners. tell me the situation that's causing at airports. >> it's putting a stress on you because the policy doesn't change. the standards don't change and the standards have to be enforced. one passenger, one screener, one sop. everyone is doing their job. they are just doing more of their job. >> passengers are getting quite testy. in fact, you have been on the receiving end of some of their hostility. what are they saying to you? very nice. the passengers are -