days, one, significantly improving our appeals process to address errors in enforcement decisions and we know we have to take more of the burden off the shoulders of victims of harassment and threats, we must do better and we will do better. do you think they're doing enough? >> the fact that there's really not a way to detect threats already -- i mean, like you said in the intro, 240-plus threats. things like "you're next," "hug your loved ones and your family," tweeting photos of one's family. the fact this couldn't be caught beforehand i think is a little disturbing. >> andrew kaczynski, thank you for going through this. i can't imagine what you guys at