one person is dead. >> one year later, a new team of officials are vowing not to let history repeat itself. >> we have to start owning that we did not live up to our training. we didn't live up to our oath but we have the opportunity to recover and get it right. >> reporter: after a sharply critical report placed blame on the charlottesville police department, failed to contain the violence and protect the public. >> this is not a law enforcement event. this is a public safety endeavor. >> chief al thomas retired. michelle bracny took over two months ago. >> i did walk in with my eyes wide open, but i didn't really the extent and the breadth and width of what the responsibilities would be because i had not really had the opportunity to hear how hurt this community was and still hadn't healed. >> the first images of hate saw in charlottesville came from here. the night before the planned and