hand. have you learned why it took so long to send out a correction notification? >> they are saying that the reason it took so long is that they didn't have one drafted. to think that the system we have in place couldn't go out in error is a lack of planning. certainly we need to ensure that there are measures in place to recall. one of the really concerning things are how seriously people take the system. i will suggest that if there is ever another alert that goes out we will have to send a confirmation notice that this is really happening because people will be waiting for a second notice to see that it is another false alarm. >> 38 minutes to come up with the right words to say it's not a real attack. is that what we are supposed to believe? >> it is completely unacceptable. we have to do better. having this hoops headline is not only embarrassing but