one of the hardest jobs for any president, speaking to the family of an american soldier killed in action. and today the widow of a fallen soldier spoke out about what this president said and how he said it. >> the president said that he knew what he signed up for, but it hurts anyways. and i was -- it made me cry because i was very angry at the tone in his voice and how he said it. he couldn't remember my husband name. the only way he remembered my husband name because he told me he had my husband report in front of him. and that's when he actually said la david. >> i want to bring in john -- welcome. we're in the middle of another controversy about language right now.