americans in this. do you think they'll come help you? yes, he said. we will move forward with the help of the united states. >> what they can give us we'll receive with a lot of love. thank you. >> reporter: you're welcome. >> thank you very much. >> reporter: we're thinking of you. >> bill weir joins us now from san juan. it seems like a lot of people you met, obviously you're strong in the face of it, how bad can it get given the outlook and the difficulties getting around? >> reporter: it can be so bad. don't let the resolved toughness of the puerto rican people deceive you. they're grateful to be alive, they don't want to create a bother but we are at the brink of a major humanitarian crisis. this is so much worse than irma, the storm in texas because we're a thousand miles away from miami. the only way to get aid in here is by boat or plane.