how puerto ricans are struggling to get calls to the mainland to let family members know they survived the hurricane. >> reporter: from above the images tell the story of maria's destruction but on the ground the faces tell the story of its desperation as many on this island of 3.5 million people struggle to reach their loved ones. >> this is only place where we can get signal. >> reporter: on this highway overpass, dozens pull over, hoping that this spot is the one to reunited family if only by a voice. jose flores drove for hours to get here to get to cell service, to get to tell his daughter in florida one thing. >> to let my family know we're fine. >> reporter: for others, borrowed satellite phones are their last hope. people are trying anything they can to reach out. this note handwritten was passed along to our photographer in hopes that it would reach a